Abstract
- 1.Increased patient and community trust in the organization;
- 2.Improved patient safety, satisfaction, and overall health outcomes;
- 3.Improved organizational performance and reputation;
- 4.Heightened sense of meaning and purpose that translates into greater staff morale, well-being, engagement, retention, and overall productivity; and
- 5.Formative learning environments conducive to continuous improvement.
Organizational Professionalism: Background and Outcomes
Professionalism and Trust
Quality check, online tool to compare hospital performance. The Joint Commission website. http://www.qualitycheck.org/consumer/searchQCR.aspx. Accessed February 13, 2014.
Medicare.gov Hospital Compare website. http://www.medicare.gov/hospitalcompare/. Accessed February 13, 2014.
Rating of honesty and ethics. GALLUP website. http://www.gallup.com/poll/159035/congress-retains-low-honesty-rating.aspx. Accessed February 13, 2014.
Patient Safety and Quality of Care
To err is human: building a safer health system. Institute of Medicine of the National Academies website. http://www.iom.edu/Reports/1999/To-Err-is-Human-Building-A-Safer-Health-System.aspx. Accessed February 13, 2014.
Sentinel event alert: behaviors that undermine a culture of safety. The Joint Commission website. http://www.jointcommission.org/assets/1/18/SEA_40.PDF. Accessed February 13, 2014.
Litigation
Physician Recruitment and Retention
Kirch DG. A future that inspires. President's address presented at the 2010 Annual Meeting; November 7, 2010; Washington, DC. https://www.aamc.org/download/169720/data/kirch-2010-future.pdf. Accessed February 13, 2014.
Alexander H, Liu CQ. The aging of full-time U.S. medical school faculty: 1967-2007. Anal Brief. 2009;9(4). https://www.aamc.org/download/102368/data/. Accessed February 13, 2014.
Alexander H, Liu CQ. The aging of full-time U.S. medical school faculty: 1967-2007. Anal Brief. 2009;9(4). https://www.aamc.org/download/102368/data/. Accessed February 13, 2014.
Well-Being and Professionalism
Sentinel event alert: behaviors that undermine a culture of safety. The Joint Commission website. http://www.jointcommission.org/assets/1/18/SEA_40.PDF. Accessed February 13, 2014.
Staff Engagement and Productivity
Harter J, Agrawal S, Plowman S, Asplund J. Employee engagement and earnings per share: a longitudinal study of organizational performance during the recession. GALLUP website. http://www.gallup.com/strategicconsulting/157199/employee-engagement-earnings-per-share.aspx. Accessed February 13, 2014.
Healthy Learning Environments
Johnson DW, Johnson RT, Monson V. Cooperation-competition and constructive controversy in developing professional ethics in law school classes. University of St. Thomas Legal Studies Research Paper No. 12-43. http://ssrn.com/abstract=2169496. Published Sept 22, 2012. Accessed February 13, 2014.
Implications for Health Care Leaders: Engineering a Professionalism Compact
Leadership Development
National Healthcare Leadership Survey: implementation of best practices. National Center for Healthcare Leadership website. http://www.nchl.org/Documents/Ctrl_Hyperlink/doccopy4080_uid872013448472.pdf. Accessed February 13, 2014.
Organizational Professional Identity
Core Values of Teamwork
TeamSTEPPS: National implementation. Agency for Healthcare Research and Quality website. http://teamstepps.ahrq.gov/about-2cl_3.htm. Accessed February 13, 2014.
Coburn, AF, Gage-Croll Z. Improving hospital patient safety through teamwork: the use of TeamSTEPPS in critical access hospitals. Policy Brief #21. www.flexmonitoring.org. Accessed February 13, 2014.
Autonomy and Trustworthiness
Fostering Employee Well-Being and Engagement as a Core Strategy
Conclusion
Supplemental Online Material
References
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